Appointment Policy: 

Veterinary specialty care is most often facilitated by referral from a primary care veterinarian. Referring veterinarians may set up a referral to TXVO by calling (817) 263-0500, by fax at (817) 263-0501, or by e-mail at Our new patient and referral information forms are located at the above "Forms" tab.  

While referral from a primary care veterinarian is recommended, it is not required for your pet to be seen. All appointments must be scheduled and walk-in service is not available. A primary appointment may be scheduled by calling (817) 263-0500. If you do not have a referral, please complete and return the New Patient Information Form via fax or e-mail at least 48hrs before your appointment time.

We understand that circumstances sometimes arise where scheduled appointments cannot be attended. In order to best utilize our time and serve our customers we require notice of cancellation or rescheduling 24 hours in advance of your appointment time. No-shows or cancellations within that 24 hour window will be charged a cancellation fee.    

Emergency care is available, including nights and weekends. Emergency cases during regular business hours will be worked into the appointment schedule as time permits. For after hours emergency, please first contact the Fort Worth Animal Emergency Hospital (located in our facility) at (817) 263-2900. After initial evaluation by the attending ER clinician, TXVO will provide additional services as indicated. 

Payment Policy:

Payment in full is required at time of services rendered. TXVO accepts all major credit cards, Care Credit, and cash.